Privacy policy
Updated: 22 October 2026
Tenvio, Stora Kvinns Väg 74, 12559 Älvsjö, Sweden ("we") is the data controller for personal data processed in this online store. This policy explains what data we collect, why, and what rights you have under the GDPR.
What data we collect
- Order data: name, address, email, phone number, ordered products and payment status.
- Device and usage data: IP address, browser, device and how you use the website, collected through cookies and similar technologies.
- Customer service: the information you give us when you contact us.
Why we use it (legal basis)
- To process and deliver your order and handle returns (performance of contract).
- To meet accounting and tax obligations (legal obligation).
- To prevent fraud and keep the store secure, and to improve the store (legitimate interest).
- To send marketing emails and use marketing cookies, only if you have consented. You can withdraw consent at any time.
Who we share it with
We share data only as needed with our service providers: Shopify (store platform), payment providers, delivery and logistics partners, email and customer service tools, and, if you consent, advertising partners such as Meta. Some providers may process data outside the EU/EEA; in that case appropriate safeguards such as the EU standard contractual clauses are used.
How long we keep it
Order data is kept as long as required by accounting law. Other data is kept only as long as needed for the purpose it was collected for.
Your rights
You have the right to access, correct, delete, restrict or object to the processing of your data, and to data portability. Contact us at support@shoptenvio.com. You can also lodge a complaint with your national data protection authority.
Cookies
We use necessary cookies to make the store work and, with your consent, analytics and marketing cookies. You can change your choice in the cookie banner or in your browser.
Contact
support@shoptenvio.com